Contact Us

1. Collection of Personal Data

We may collect the following personal data through the contact form on our website:

Full Name

Country/Region

Email Address

Telephone Number

The purpose of collecting this information is to:

Respond to your inquiries

Provide customer support and related services

2. Use and Disclosure of Personal Data

We will only use your personal data for the purposes stated at the time of collection, or for directly related purposes. We do not sell, rent, or share your personal data with third parties unless:

It is necessary to respond to your inquiry (e.g., forwarding to relevant internal departments);

We are required to do so by law;

You have given your prior consent.

If we engage third-party service providers (e.g., IT service providers) to process data on our behalf, we will ensure they are contractually bound to handle the data in a confidential and secure manner.

3. Data Security and Retention

We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, processing, loss, or misuse.

Your data will be retained only for as long as necessary to fulfill the purposes for which it was collected. After that, it will be securely deleted or anonymized.

4. Access and Correction of Data

Under the Personal Data (Privacy) Ordinance, you have the right to:

Request access to personal data we hold about you;

Request correction of any inaccurate data.

To make such a request, please contact us at:

Email: alice@royalpackfactory.com

Address:

Nanyu Industrial Park, No. 1 Huachang Road,

Longhua District, Shenzhen, China

5. Links to Third-Party Websites

Our website may contain links to third-party websites. These websites are not controlled by us and may have different privacy practices. We recommend reviewing their privacy policies before providing any personal data.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take immediate effect. You are encouraged to review this policy periodically to stay informed about how we handle personal data.